Sofa Source International

Proposed future-state architecture (Stage 2 deliverable, for review)
Order Entry Channels
Marketplaces
Retail portals
Websites
Linnworks
Order aggregation (middleware)
B2B customer portal
(David / Dawn requirement)
CliQX / ERP-native portal?
ERP-dependent, to be confirmed
?
All sales teams
IRL, UK, Poland, other markets
Direct / manual
Salesforce
Master: customer, pipeline, sales activity
Orders, stock sync
Orders, customer data
Unified ERP Platform (Stage 3 Selection)
Master: product, stock, finance, invoicing
Single instance, multi-company. Vendor to be confirmed through competitive evaluation.
Sofa Source
Ireland, Middle East, Poland, future markets
Container direct, manufacturing
Image Furnishings
Ireland, UK, Poland
Wholesale + digital channel
Shared stock pool
Multi-entity allocation
from single warehouse
GenetiQ Incumbent
NetSuite OneWorld
Aptean Distribution
D365 Business Central
Status
Delivery schedule
Fulfilment
Journease
UK 3PL fulfilment (Grays)
← ‐‐ →
MaxOptra
Ireland delivery scheduling
Shared Services
Netstock
Forecasting
Power BI
Reporting
WMS
ERP-native or separate? (TBD)
Customer support
Vendor TBD (Zendesk?)
External
China supply chain
PO, ship marks, ETS, FOB invoicing
HR Locker
HR + Collsoft payroll
Other / EDI
External data feeds
Sunset (replaced in future state)
Pepperi
Portatour
Sage
Mintsoft
Xero (UK finance)
Migrate to unified ERP
Legend:
Confirmed / active
To be specced / confirmed
Sunset / retire
Data flow
Status / return