Sofa Source International - Future-State Architecture

Order Entry Channels

Marketplaces

Retail portals

Websites

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Linnworks

Order aggregation (middleware)

B2B customer portal

(David / Dawn requirement)

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CliQX / ERP-native portal?

ERP-dependent, to be confirmed

All sales teams

IRL, UK, Poland, other markets

Direct / manual

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Salesforce

Master: customer, pipeline, sales activity

Orders, stock sync

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Orders, customer data

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Unified ERP Platform (Stage 3 Selection)

Master: product, stock, finance, invoicing

Single instance on one shared data model (not separate tenants). Must handle both manufacturing and stock-and-ship in one structure. Vendor confirmed through competitive evaluation.

Sofa Source

Ireland, Middle East, Poland, future markets
Container direct, manufacturing

Image Furnishings

Ireland, UK, Poland
Wholesale + digital channel

Shared stock pool

Multi-entity allocation
from single warehouse

GenetiQ Incumbent

NetSuite OneWorld

Aptean Distribution

D365 Business Central

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Status

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Delivery schedule

Fulfilment

Journease

UK 3PL fulfilment (Grays)

← ‐‐ →

MaxOptra

Ireland delivery scheduling

Shared Services

Netstock

Forecasting

Power BI

Reporting

WMS

ERP-native or separate? (TBD)

Customer support

Vendor TBD (Zendesk?)

External

China supply chain

PO, ship marks, ETS, FOB invoicing

QualmInspect

China QA (light ERP connector)

HR Locker

HR + Collsoft payroll

Other / EDI

External data feeds

Sunset (replaced in future state)

Pepperi

Portatour

Sage

Mintsoft

Xero (UK finance)

Migrate to unified ERP

Legend:

Confirmed / active

To be specced / confirmed

Sunset / retire

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Data flow

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Status / return